CITIZEN'S CHARTER
TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE


PURPOSE OF CITIZEN'S CHARTER

To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedure, formulation of service standards for every transaction, and making these known to the customer.

EMB MANDATE

The EMB Is A Line Bureau By Virtue Of Section 34 Of The Philippine Clean Air Act Of 1999 (Ra 8749).  The Bureau Is Mandated To Implement On A Nationwide Scale The Six (6) Important Environmental Laws To Wit:

  • Environmental Impact Assessment Law (PD 1586)
  • Toxic Substances And Hazardous Waste Management Act (RA 6969)
  • Clean Air Act Of 1999 (RA 8749)
  • Ecological Solid Waste Management Act (RA 9003)
  • Clean Water Act (RA 9275)
  • Environmental Awareness And Education Act Of 2009 (RA 9512)

MISSION

Emb’s Mission Is “To Restore, Protect And Enhance Environmental Quality Towards Good Public Health, Environmental Integrity And Economic Viability”.   The Bureau Will Continue To Pursue A Strong Agenda Of Environmental Reform To Improve Air And Water Quality, Manage Wastes And Contribute To The Enhancement Of The Development Process Thru Strong New Laws And Policy Frameworks

VISION

A nation empowered to protect our natural resources, attuned to the pursuit a sustainable development, for a clean and a healthy environment the enhances the Filipino Quality of life to present and future generation.


PROCESS FLOW:

  1. APPLICATION FOR ECC
  2. APPLICATION FOR CNC
  3. APPLICATION FOR PERMIT TO OPERATE
  4. APPLICATION FOR WASTEWATER DISCHARGE PERMIT
  5. ISSUANCE OF MANIFEST FORM
  6. ISSUANCE DENR HAZARDOUS WASTE ID
  7. ISSUANCE OF PCO ACCREDITATION
  8. ISSUANCE OF CCO FOR PCB, CYANIDE
  9. ISSUANCE OF SMALL QUANTITY IMPORTATION


PROCEDURE FOR FILING OF COMPLAINTS